29 April 2008, 11:00 am
We had a very bad problem with Delta while flying to Pensacola, Fl. We missed a flight in Memphis due to weather conditions in Grand Rapids, Mi. Upon our arrival there we were given tickets to fly to PNS to Ft. Lauderdale at 7:30 PM There were four of us traveling together for a MS cruise out of FLL, two of them made it on the Delta Flight. The two of us who were traveling with them to assist them because of their medical condition were turned back at the gate because they claim NW failed to put the required number on our ticket. It was a E-ticket Number. Consequently we missed our flight. After haggling with both Delta and NWA we were put on a flight the following day. We gave the person at the gate all of our itinery and the e-ticket number was on everything. We called Minneapolis and they found it on the computer right away. Delta was very nasty with us.....like it was our fault. We had to pay half for our room in FLL which was $50.00 a piece.... read more